These posts are sent to MyPhotoClub clients. They contain mainly operational information about using MyPhotoClub.
by MyPhotoClub Colin, June 22, 2017
As the end of the year approaches you may wish to hide your point score tables from your members – build that excitement for the end of year presentations!
This can be done by using the yes/no switch now in Competition Management.
Members will then only see the message that the tables are hidden. All in the Management group can still see the button
by MyPhotoClub Colin, September 22, 2018
by MyPhotoClub Colin, August 20, 2018
As you all no doubt are aware, last Sunday around 2 pm a fault developed with MyPhotoClub. It is unclear what the cause was but, the end result was the directory containing all images, and theme files become inaccessible. The website was taken offline for 30 minutes. The site was then brought back online with the caveat to not enter competitions while the situation was examined and restoration methods considered. ( I took my dogs for a walk!)
The website has two major components – the database and the files (images, documents uploaded etc). The database was intact but the files needed restoring. Both of these components are backed up to a dedicated cloud service every evening at 2 am. Archival copies are also kept offline.
The database is a record of every entry so I was able to determine who had entered an image after 3 am Sunday morning. These were the only entries that needed to be uploaded again. I have contacted all of these people affected and their entries are now reinstated.
MyPhotoClub came back online at 5 pm for normal use, with the blanket message asking to check entries that were uploaded that day. The restoration of all of the lost files was complicated by a project I have been working on to relocate all MyPhotoClub images to Amazon Web Services (AWS).
There are over 40,000 images stored, and a cloud-based storage solution like AWS allows MyPhotoClub to continue to grow. Over the last few months, most of the images entered in competitions before 2018 have been copied to AWS and are being accessed from there. A small number may not have transferred successfully. Please let me know examples of missing links by email (not tickets) – do your best to include the link and details of the location of the entry.
Please assure your members that no images or information was lost – a ‘lost image’ icon does not mean the image is lost – merely not in the expected place.
A separate issue occurred on Wed, 8th August at 9:30 pm, causing the website hosting service, to shut access off for one hour. This was caused by a user of the system adding comments (report cards) to several hundred images in a short period of time. This was falsely identified as a SPAM attack. A short investigation deduced that there was no threat and the site came back online.
In the three years since MyPhotoClub came online, these are the most significant system outages. I hope this can reassure you that the system is professionally managed and protected.
Thank you for your patience and continued patronage
PS. You notice this message is coming from a site called clients.myphotoclub.com.au This site is an ‘organisation of MyPhotoClub clients’ using features developed for the third string in the MyPhotoClub bow – an organisation solution. This has been initially developed for the needs of the NSW Federation of Camera Clubs and is a solution aimed at regional, state, national, or virtual groups of clubs. More information to follow regarding this.
PPS. Apologies for the duplicate messages. This is caused by the multiple roles people have and will be resolved as this is developed further.
by MyPhotoClub Colin, August 17, 2018